Commenting on the ‘Hype Cycle’

Thanks to Tech-Crunch for posting this link to Gartner’s recent ‘Hype Cycle for Emerging Technologies – 2008’. Click here for a link to their podcast on hype cycles.   Keep in mind that just as Gartner states, these technologies move through the hype cycle at different speeds. Some never make it through the entire cycle […]

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A podcast by any other name . . .

Someone recently told me that they saw a news item about a local organization podcasting. I checked it out and they weren’t. Instead they were streaming video from their web site. Big difference! Needless to say I was a little disappointed. Since words like social networking, Web 2.0 and podcasting are so new it’s to be expected […]

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Talking back: the new consumer

A page from Customer Service 101 is that an unhappy customer will most typically just take their business somewhere else and not tell you about their bad experience. They now have web communities as an outlet for their opinions. Ranging from Facebook groups to full blown websites “yourcompanysucks.com” many people are making use of social networks to […]

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